Tag Archives: 10K

The 800 Frustration

The 800 Frustration By Howard LipsetHow many times have you called an 800 number, only to spend more time on the phone than it was worth; and you still did not solve the problem.

Well, for most of these situations, I now ignore the 800 number and move directly to a person with sufficient responsibility to fix the issue in a manner satisfactory to me.

First, I find out the name and address of the CEO. If this is a public corporation, google their name and “10K”. Headquarters address will be on Page 1. Check the index for Corporate Officers. If not a public company, you will have to work a little harder. But the information is out there.

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