Tag Archives: Public Companies

The 800 Frustration

The 800 Frustration By Howard LipsetHow many times have you called an 800 number, only to spend more time on the phone than it was worth; and you still did not solve the problem.

Well, for most of these situations, I now ignore the 800 number and move directly to a person with sufficient responsibility to fix the issue in a manner satisfactory to me.

First, I find out the name and address of the CEO. If this is a public corporation, google their name and “10K”. Headquarters address will be on Page 1. Check the index for Corporate Officers. If not a public company, you will have to work a little harder. But the information is out there.

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